Hotel Santa Lucía. Hotel Boutique, Cuenca, Ecuador | Terms and privacy policy
La casa donde funciona el Hotel Santa Lucia, fué construida en el año de 1859, y durante este tiempo sus paredes fueron testigo de de hechos y momentos muy importantes en la historia de la Región.
Hotel Santa Lucía, Hoteles en Ecuador, Cuenca Hotels, Cuenca, Hospedaje en Cuenca Ecuador
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Terms and privacy policy

Santa Lucia Boutique hotel information and values ​​your privacy respected the terms of it, for this reason we have defined these policies that explain in more detail the use of the information you submit.

Please read these policies before you provide us with your personal information.

Personal information we collect

At every touch point or guest interaction, we may collect personal information. Plus any other data to choose to give us, you can include: your name and contact information, trade name, business address, data credit card, including the security code of three digits on the back of your credit card , date of arrival and departure, room preferences. We may also record data escorts, including passenger names and age.

We also collect other personal information when communicating with Boutique Hotel Santa Lucia in different ways, such as:

• When you register for a Fast Reservations Account, we also ask you to select a username and password.
• If you choose to create an online profile for meeting and event planning (eg, weddings), we record the specifications for events and meetings, the event date, number of guests, details on rooms for guests and corporate events, data organization,

Use of personal information collected about you

We use your personal information to provide the services requested by the Hotel as to facilitate: reservations. Also it can be used to: improve services and deliver Boutique Hotel the expected level of hospitality and ensure that the site is of interest. We also use the information to send newsletters about the state of its reserves.

Personal information from children and companions

On purpose so we do not collect personal information from persons under 12 years of age. As a parent or legal guardian, please do not allow your children to submit personal information without your permission. And the information provided will only support for the reserves as accompanying policies.

Links to third party websites

Our site may contain links to third-party websites. Please note that we are not responsible for the collection, use, maintenance, disclosure or participation data and information to conduct such third parties. If you provide information on third party sites, the privacy policy and the terms and conditions of service apply to those sites. We invite guests to read the policies of the Web sites you visit before providing personal information.

Protection of personal information

The Boutique Hotel Santa Lucia take the necessary steps to: (i) protect personal information collected through unauthorized access, disclosure, alteration or destruction; and maintain reliable and updated in accordance with applicable law personal information. For online transactions, we use security technology to protect personal information transmitted to us through our website. Unfortunately, however, no security system or data transmission over the Internet can be guaranteed to be absolutely secure.
We urge you, for your own protection and privacy, to not include in the emails you send us personal information deemed confidential. Do not send credit card numbers or other personal information of a confidential nature by e-mail.

Change personal information

If you have registered for a Fast Reservations Account, you may review or update the information you provided us when you registered at any time by entering your username and password.

To the extent required by applicable law, you may request that we give you the personal information we maintain about you and, if appropriate, to update, correct and / or we delete personal information about you that were active in our database. We will make all required updates and changes within the time specified by the applicable law and, where permitted by law, we may charge an appropriate fee to cover the costs generated by responding to your request. Such requests must be submitted in writing to the following address: or To protect your confidentiality, we can only respond to such requests to the email address you have registered either, we have provided . Please remember that if you make such a request, maybe we can not provide the same quality and variety of services to which it is accustomed.

Retention of Personal Information

We retain your personal information for the period necessary to carry out the objectives outlined in this Policy unless a longer or retention is permitted by law required.
If you have given us your contact information (mailing address, fax number, email address or telephone number), perhaps we want to inform our services and the status of their reservations.

Policy Modifications

We may amend this policy from time to time. When we make significant changes to this policy, we will send the revised homepage of our website policy. You will know when this policy updated by the date shown on the top of the Policy. Any changes to our Policy will become effective when the revised policy is sent to the site. Use of this site after such changes constitutes your acceptance of the revised policy comes into effect.


If you have any questions about this Policy or how the Hotel Santa Lucia Boutique processes your personal information, please contact us by email at or call 593 72 828000